Human Capital Alliance

 

 

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Competency Based Management

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services > program evaluation

 

Program Evaluation

HCA is a prominent, experienced research evaluator of government programs. These programs include pilot and ongoing project initiatives and review of organisations and services in whole or part.

Our evaluation services have their roots in the review of public sector initiatives; however the same skills and knowledge can deliver significant return on investment for private sector organisations in need of independent review.

Whether you are looking for an evaluation framework to set up programs for future success, or judging the worth of an existing initiative, we are well-equipped to offer you our expert services.

 

Our Approach

There are many conceptual models that support evaluation research practice. Our evaluation approach is eclectic and flexible, drawing on the strengths of many different sources. In this way, we can deliver the most appropriate evaluation efforts and provide recommendations that are proactive, innovative and practical.

For each evaluation consultancy, we are guided by  the needs and desired outcomes of  our clients and a set of key factors:

  • the stage of the program life cycle;

  • audience for whom the evaluation outcome is targeted for;

  • the primary purpose of the evaluation;

  • timeframe of  the evaluation outcome;

  • budget for the evaluation.

We believe an investment in a program ideally deserves a proportionate investment in evaluation. Further we believe even more strongly that useful, valid evaluation can be conducted within short timeframes with appropriate methodologies selected to meet the needs.

 

Evaluation practice

A simple conceptual model looking at the desired outcomes, intention, effort, effect and efficiency, helps categorise and describe evaluation tasks and different ways of gathering evidence. Some of the practical tools used include:

Intention: stakeholder consultations; literature review
Effort: management audit; document analysis
Effect: time series analysis; interviews / focus group discussions; surveys
Efficiency: ‘value for money’ assessment; cost benefit analysis; cost effectiveness analysis.

 

Some of our clients

  • Commonwealth Department of Health and Ageing
  • Pharmacy Guild of Australia
  • Community and Health Services Industry Skills Council
  • Workcover, NSW
  • Drug & Alcohol Multicultural Education Centre
  • Board of Adult & Community Education
  • Department of Health, NSW
  • South Sydney Area Health

Some past projects

  • Evaluation of administrative processes for community based grants under the National Binge Drinking Strategy (2010).
  • Review of the Preventative Health Workforce in Australia (2010).
  • Strategic Review of the National Centre for Immunisation Research and Surveillance (2008/09).
  • Review of the National General Practice Immunisation Coordinator role (2008/09).
  • Review of the Aboriginal Health Worker Profession (2008).
  • Review of Allied Health and Advanced Nursing Services in Victorian Public Hospital Specialist Clinics (Outpatient services).

Request a Report

Most evaluation studies do not result in a published report. Rather, the client uses the report in a confidential way to make funding decisions or seek program/organisation improvements. Some of our evaluation reports though are available for release.


 

Online resources:

 

Contact

For more information about Program Evaluation please email Joanne Bagnulo